Senior Customer Service Representative – Logistics

Our client is seeking an experienced Senior Customer Service Representative (CSR) to manage end-to-end customer order processing while delivering exceptional customer service across international markets. The ideal candidate will have extensive experience in customer service, export operations, and international logistics, with a strong understanding of export documentation, trade regulations, and cross-functional coordination. The successful candidate will serve as the primary point of contact for customers, ensuring seamless communication, accurate order management, timely deliveries, and high levels of customer satisfaction. Candidates with Arabic or French language skills will have a distinct advantage.